Shop confidently with eBay Buyer Protection
Your order hasn't arrived or the item is not as described by the seller? Don't worry, go to 'My eBay', select ‘Purchase History’ and select ‘Return this item’ or ‘I didn’t receive it’ to notify the seller
If after three business days your issue is not resolved, contact eBay Resolution Centre. They will respond within 48 hours and on eligible items, you will get your money back.
eBay Best Price Guarantee
Should you find any retailer's website with a cheaper price compared to eBay, eBay will beat it for 5% lower. Here's how it works:
This Price Guarantee is only applied to the new and fixed price itemsThe item with a lower price should be from an Approved Retailer's websiteCall or chat with eBay customer service team and once verified, you will be given an eBay coupon worth the difference in price + 5% off the online retail website's price.Exclusive eBay Plus Perks
Join and be a member of eBay Plus today and enjoy a wide range of exclusive benefits such as:
25% off your first order using eBay couponFree shipping and free return on Plus itemsPick-up in store and enjoy 10% discountDedicated customer service team for eBay Plus membersReceive any exclusive eBay coupon NZ